How can I order?
Shop directly on line, f, e-mail us at email@example.com or call us during store hours. Call 609 884 8484. Our staff is happy to assist in your choices and are capable of finding just the right shape and size that you need.
What are your store hours?
Summer hours (after Memorial Day) are 10:00AM to 6:00 PM EDT
Winter hours are Friday, Saturday and Sunday 10:00AM to 5:PM EST/EDT
Merchandise can be ordered directly on line or by calling our main store@ 609 884 8484 during store hours.
Please email us with any questions you have: firstname.lastname@example.org
Do you take credit cards and checks?
Yes to both. We accept Visa, MasterCard and Discover. We accept a check with the following information: State license number with address on license, State license is issued, telephone number. We hold your order until your check is cleared, usually in 2 days. If you need your order immediately send a money order or cashiers check. Please do not send cash.
How is Flax sized?
The Flax line is designed to fit comfortable and is cut a bit oversize. The size scale from the manufacturer goes like this:
Petite 4-6 Small 8-10 Medium 10-14 Large 14-16
What is a pre-order?
A pre-order or re-order is an order that is placed for merchandise ahead of it's arrival at our stores. it's an order in advance, and it guarantees that you will receive the item you ordered as soon as it arrives with no chance of it selling out. pre-ordered items are treated as new full priced merchandise and can be returned for a full refund. See our return policy.
What is a special order?
A special order is an order placed for merchandise that we don't keep in stock. We charge a 5% processing fee for these orders and items cannot be return or exchanged. See our return policy.
Can I special order Flax 2G and 3G?
Yes, with conditions. As of now we do not stock any 2G and 3G sizes at all. We must buy Flax G sizes in pre-packs of 2 (per item/per color) and the condition is you must buy both, (as in 2 Floods, 2 tanks, etc). We waive the 5% processing charge but retain that these orders cannot be returned or exchanged. See our return policy.
How long does it take to receive my order?
All in stock will ship within 24 to 48 hours. We ship USPS PRIORITY MAIL, so it's quick, usually between 1 and 3 days when shipped.